At Podha, we care about nurturing trust just as much as we care about nurturing plants. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details.

Non-Personal Information: such as browser type, device information, and how you use our site.

Voluntary Information: if you contact us, subscribe to our newsletters, or share feedback.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate with you about your purchases, inquiries, or promotions.

Personalize your shopping experience.

Improve our products, services, and website.

Comply with legal obligations.

3. Sharing of Information

We do not sell or trade your personal information. However, we may share it with trusted third parties, including:

Payment processors and delivery partners to complete your order.

Service providers that help us operate our website or marketing.

Legal authorities, if required by law.

4. Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, track usage patterns, and provide personalized recommendations. You can disable cookies through your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

Access, update, or delete your personal data.

Opt out of promotional emails by using the “unsubscribe” link.

Request information on how your data is used.